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ThePorek's avatar
ThePorek
Copper Contributor
Nov 08, 2022
Solved

Teams Auto Attendant & Call Queue Historical Report

Hello everyone, We are slowly moving some of our hotlines to Teams, so I was searching for a way to get the data effectively. With this, I came across the PowerBI report https://learn.microsoft.com...
call queue
PowerBI
teams
Teams Audo Attendant
  • ExperienceLearner's avatar
    ExperienceLearner
    Dec 01, 2022

    NickK890same issue, found the solution in the instructions, it's the purple note block, https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports

valentin100685's avatar
valentin100685
Copper Contributor
Mar 18, 2025

hi Everyone, can anyone explain how can we workaround these  https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports ? Is not 100% clear from this article

https://learn.microsoft.com/en-us/microsoftteams/aa-cq-cqd-historical-reports

thanks

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