Forum Discussion
Teams Audio Conference PSTN & Extension Invite via Direct Routing Failed
currently the 3-way PSTN conference still requires Audio Conferencing and once you invite third party into conversation you basically do Dial Out as Audio Conference from Teams meeting. You recognize that easily that calling number to third party is not your Teams user but conference bridge pilot number.
I believe Microsoft works on that and promised to allow 3-way PSTN conference only with Phone System license but so far this is not possible without Audio conference add-on. Pitty right...Microsoft is giving us regular old fashion VoIP features like big news of this century and it takes some time. Lets wait for it, still I believe it will be legendary 😄
Hi Guys,
I think Microsoft is being serious to bring customer PSTN service for audio conferencing, I found out some information on blogs below :
https://tomtalks.blog/2019/08/microsoft-teams-pstn-audio-conferencing-via-direct-routing-for-gcc-high-and-gcc-dod/
But unfortunately it is still specifically for certain tenants and not general tenants.
well it is mixture of two things now I believe.
PSTN Conference Bridge number over Direct Routing is what you are referring to and is only for special government tenants etc. yes (hope they will change their minds at some point to allow all tenants like with service numbers for queues, especially for dialing-out feature) and 3-way PSTN conference is what I mentioned as possible improvement in future which will be available for Phone System users.
In general yes, all dialing out from any Teams Meeting (3 participants and more) noew is basically requiring Audio Conferencing license and after the end of period of complimentary free minutes for dial out also the Calling Plan will be needed for heavy users of this feature.