Forum Discussion
Teams as default for Outlook calls
Hi, I already posted 10 other Teams questions but I have one more. For some users...when they go to their contact in Outlook and click on a number to dial, it opens Skype for Business to make the...
Hello there reditguy !
Have you, in the team client, verified that the following setting is activated for the affected users?
Other than the above, verify that Teams is set as the default app in Windows for the "IM" protocol
Kind Regards
Oliwer Sjöberg
oliwer_sundgren and reditguy did you ever get this fixed? We are facing a similar problem where when you try to call a user using Teams from Outlook, it tries to dial the phone number and not the SIP Teams account resulting in an error as voice is not enabled in teams via a SBC.
Anyone know how to default Outlook calling to Teams?
