Forum Discussion

meisterheister's avatar
meisterheister
Copper Contributor
Nov 27, 2019

Teams App on Android notifies about calls even without permission

We are currently in the process of migrating Skype users on-premise to Teams including a Direct Routing Scenario. Now Users that have been already migrated to "Teams only" mode are receiving calls o...
microsoft teams
hendrikderudder's avatar
hendrikderudder
Copper Contributor
Nov 27, 2019

meisterheister 

 

Yes, I am experiencing the very same issue. Even with the latest Teams app (version 1416/1.0.0.2019111505) saying that it should be resolved. Disabling incoming call notifications doesn't help, and disabling all notifications neither.

It does work with all other notifications.  We also have a POC with Direct Routing & Teams. I must add that this also doesn't work with teams-users with :

 

- Voice system license & islands mode (sfb & teams installed)

- Voice system license & teamsonly mode (only teams installed)

 

it does seem to work on IOS though, but not on Android devices. I tested on multiple android versions , and it's the same behaviour. Very annoying, because I do like the Teams mobile app, but this is very frustrating.

 

edit: there is a uservoice thread going on about this. please upvote to get it noticed!

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33214585-option-to-disable-voice-calls-on-mobile-app