Forum Discussion
MTSBob
Feb 12, 2020Iron Contributor
Teams app continues to ring after PSTN call is answered on 3PIP desk phone
Teams app on Windows 10 (latest public release). Polycom VVX 5.9.5 Firmware (latest supported) Teams-Only Org Phone System/PSTN Calling Plan. Call comes in from PSTN. Both the Polycom desk p...
Martijn Steffens
Apr 20, 2020Iron Contributor
Hi MTSBob
we're facing the same issue. But not with hardphone combination though.
Setup is cloud only.
Incoming call PSTN, calls rings on Teams (macOS) desktop client ands Teams iOS client. After picking up the line, one of the devices keeps ringing. All devices are up to date, both OS and Teams client.