Forum Discussion

MarkR2015's avatar
MarkR2015
Copper Contributor
Apr 28, 2022

Teams App: "Always Open in Desktop App" does not work on Search results file list

I have my settings so that files open in native app when I open from Teams app and it works fine within document folders within channels. 

When I use the search bar (and then select the Files option) to find a file and then click on the link, or on the Open File button it always opens in browser and not in native app.  

Seems pretty odd defect tbh.

How do I fix this please?

thanks

 

defect
microsoft teams
native app

2 Replies

  • Therese_Solimeno's avatar
    Therese_Solimeno
    Moderator
    Apr 30, 2022

    MarkR2015 

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    • Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.

     

Resources