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BrentStobbs's avatar
BrentStobbs
Brass Contributor
Apr 21, 2020

Teams and Skype Interop Rollout

Hi, 

 

How do we know when Consumer Skype and Teams InterOp is completely rolled out to our Tenant?

 

I am able to call my Teams account from Skype after searching my Tenant E-Mail address in Skype, and once I have made that call, I can call my Skype account from Teams, so it appears to be working.

 

However, when I search for my Skype ID or associated E-mail address from Teams, it is not able to find the account.  

 

I have the appropriate settings turned on in my Teams Admin.

 

Thanks

microsoft teams

7 Replies

  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    May 07, 2020

    BrentStobbs Just received this update from MS.

     

    "Apologies for the delays experienced in the full implementation of this feature, but be informed that the product team is considering this feature to work and also efficiently, so any concerns that will negatively affect the customer's tenants worldwide if rolled out has to be mitigated before the final release, hence the change in status. Be rest assured that this feature will be released, and we will definitely update all our customers, this is also possible to be done gradually to tenants."

  • jcgonzalezmartin's avatar
    jcgonzalezmartin
    MVP
    Apr 21, 2020
    Last I have heard about this interop is that the rollout is suppose to be happening in April, so my understanding is that it is not finished yet
    • ChristianBergstrom's avatar
      ChristianBergstrom
      Silver Contributor
      Apr 22, 2020

      jcgonzalezmartin BrentStobbs 

       

      This is copied from Message center (MC205801)

       

      • We'll be gradually rolling this out at the end of March 2020.
      • The rollout will be completed by the end of April.

      You can also control these settings in PowerShell with "CsExternalAccessPolicy" and "EnablePublicCloudAccess" https://docs.microsoft.com/en-us/microsoftteams/teams-skype-interop

      • BrentStobbs's avatar
        BrentStobbs
        Brass Contributor
        May 03, 2020

        ChristianBergstrom @Juan Carlos González Martín

         

        So it is now past the "End of April", so I assume that this rollout is complete, and yet I still cannot find a Skype user by searching externally in Teams.

         

        I have the "Users can communicate with Skype Users" option enabled in Teams Admin.

         

        I am able to call my Teams account from Skype.  The "Caller Display" shows as Unknown Caller.

         

        Any suggestions?