Forum Discussion
Teams and Skype for Business co-existence
reditguy Avoid Island, that is only for testing. If the receptionists are in Island and someone in TeamsOnly mode calls to them they will get the call in Teams.
If a Skype user sets up a conference it will be a conference call and a user in TeamsOnly have to use Skype application to join the conference.
I still don't see why not put the receptionist in TeamsOnly mode, you can run the phones in 3PIP mode and there will be no problems for them.
Hi, just to clarify it wasn't a Sfb conference call per say...but someone calls into the main #, she picks up the call from her SFB desk phone, and then adds me as another participant (so a quick conference call), but the call came into my SFB client and not Teams.
By 3PIP mode you mean SFB right?
Even if I put the user and receptionist in Teamonly....and again someone calls the main#, she answers on her SFB desk phone, adds me as a participant to the call (hence a quick conf call), will the call come into SFB or Teams for me?
reditguy When you add a third person to a call it will be a conference. So if she were TeamsOnly and picked up the call on the phone and then added you (TeamsOnly) to the conference you would get that call in Teams instead of Skype.
The 3PIP phone is the Skype interface, it will only be supported until July 2023, but you can run it now with the Skype interface for a Teams Only user and you don't have to switch the phone over to Teams native firmware.
So if she is a TeamsOnly user and add you to a three-part-call you will get that call in Teams if you are TeamsOnly user.
Thanks Linus, that makes sense when/if she picks up from her Teams desktop client and conferences me in, but again, even if she is set to Teams only, and picks up the call from her SFB desk phone, will I get the call on my Teams desktop client? How about my SFB desk phone?
reditguy The only thing that matters if what coexistence mode you are in. So if you are TeamsOnly you will get that call you your Teams account, and since you are signed in with your TeamsOnly account in your Skype phone you will get the call on that desk phone and in your Teams client.
Calls to 3PIP Skype phones will go from Teams to a SfB Gateway to your phone in SfB firmware mode.