Forum Discussion
jangliss
Mar 03, 2020Steel Contributor
Teams and Private Numbers
Does anybody know if private lines work with Teams like they do for SfB? I did notice there is a "Private Line" field when executing Get-CsOnlineUser, but you cannot set it using PowerShell (This pa...
FlensMan
Jan 19, 2022Copper Contributor
Hi,
is there any update on this? I mean.... if my CEO wants to migrate from sfb onprem to Teams, he will insist to have a private number - Which I totally understand.
So the question is if MS plans to add that feature to teams.
is there any update on this? I mean.... if my CEO wants to migrate from sfb onprem to Teams, he will insist to have a private number - Which I totally understand.
So the question is if MS plans to add that feature to teams.
TheGarrison
Sep 12, 2022Copper Contributor
I agree, losing the private line feature has been a right PITA for us.
In fact, we have lost a number of features we liked in SfB since we moved to Teams....
In fact, we have lost a number of features we liked in SfB since we moved to Teams....
- Thomas MooreDec 01, 2022Copper Contributor
TheGarrison This was a problem for us a couple years ago. If you mainly need the private line for inbound calls, you can leverage an auto attendant. That is what we did. More recently Microsoft has added support for Unassigned Numbers (something also not available at the time we migrated to Teams). In the Teams Admin Center under Voice | Phone Numbers, Routing Rules (tab), you can add a rule for the private number to route to the CEO, partner, etc.
We don't have a lot of demand for outbound private calling, but you can probably do something with a shared account and delegation.