Forum Discussion
Mathlesh
Aug 05, 2020Copper Contributor
Teams Advanced Communications License | Compliance Recording Integration
Microsoft launched a new Teams Advanced Communications add-on license. The license is not of general interest, Microsoft has not bundled it in Office 365 E5 or Microsoft 365 E5. Advanced Communicatio...
- Aug 05, 2020Hi Mathlesh
That is correct. Since Call Recording API access is contained within the Advanced Communication licence whoever needs compliance recording will need to purchase the advanced comms licence on top of the third party solution. This could be in excess of $20 per user per month
The same applies to contact centre solutions. I know that the ISV's are in discussions with Microsoft about this currently. We'll see how the situation develops but at the current time no word of splitting the API access out, or making a separate sub SKU
Hope that helps to answer your question
Best, Chris
cherietopham
Mar 16, 2024Copper Contributor
Will purchasing this feature allow me to call in to a meeting with a cell phone? I have issues with connecting to a meeting using airpods on my computer?