Forum Discussion
Canon MP Navigator EX 1.0 for Canon PIXMA MX310 on Windows 11
Can Canon MP Navigator EX 1.0 for Canon PIXMA MX310 on Windows 11? It keeps telling me to check the connections. I used to work it on
Now my printer is telling me it's offline. I keep checking the connections and there is nothing wrong with that. What's going on with my printer?
The message in the screenshot is from the scanner and not the Windows.
Did you download and install the latest version of the application and the driver.
Make sure report this issue using the Feedback Hub app.
You may run the application in compatibility mode, take a look at:
https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938
Did you download and install the latest version of the application and the driver.
Make sure report this issue using the Feedback Hub app.
You may run the application in compatibility mode, take a look at:
https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938
- Try report it and use the link to run it in the compatibility mode.
You may share it with the Canon's support too and they might have a workaround. - I didn't have printer issues when I had Windows 10. It only started when I upgraded to Windows 11. I shall try your link and see.