Forum Discussion
christiangierahn
Jun 23, 2020Copper Contributor
Teams across multiple accounts, how to get messages?
We run a consulting company and have switched to Teams. We have our own account and are now as well created as guests in 3 different customer accounts. Our problem is that we do not get chat messages...
- Jun 25, 2020Great. So I use the Edge app for accessing all my guest tenancies and the main desktop app for my primary tenancy. Yes, that does mean that you still have to still switch and so I look out for notifications on the tenancy switcher, or email notifications of activity.
It really helps if @mentions are being used, or you follow channels in the guest tenancy so you only need to switch when there is activity you are interested in.
christiangierahn
Jun 23, 2020Copper Contributor
Hi
So you suggest I have to add the users from my different clients as users in my own exchange and AD to get messages across accounts, that can't be the right approach
manuphilip
Jun 24, 2020MCT
Hi christiangierahn ,
As I showed in my video, you may ned to create different Teams for your each extrenal clients. At the same time, you are the member of all Teams to enable you to access them all and they will be separated too
Thanks,
Manu