Forum Discussion
Teams - video sharing is disabled by the administrator
Monday morning several users were unable to make video calls on teams, with the video icon greyed out out "video sharing is disabled by the administrator" On checking meeting policies, they were ...
BJW It's probably caching the old policy in the client, if you do a full sign out and back in does the capability return (this forces a new evaluation of the policy cache). If so, it will resolve over a few days as the cache gets re-evaluated.
StevenC365 - we have yes. Both removed app, deleted the cache folders - reinstalled, still problematic...
BJW is there any VDI involved, Citrix, VMWare Horizon etc ?
- Nothing at all. Its been 2 days like this...! Painful...
BJW If the web version is fine then the policy is correct in the service and just needs to get to the client. Policies are evaluated on sign-in and every few hours while you remain signed in.
I can't think of any logical reason why you are seeing what you describe.
