Forum Discussion
Teams - pop ups for incoming calls
Hi, with our current PBX we have created a Windows forms application which detects when an incoming call is received on a handset using TAPI. When there is an incoming call we have made it so the win...
Hi Daniel, this could be achieved a few ways. You may be able to use the Graph API to develop a similar integration or you could invest in a third party application which provides the ability to query another application when a call is answered:
Graph API: https://docs.microsoft.com/en-us/graph/api/resources/teams-api-overview?view=graph-rest-1.0
Workstreampeople: https://anywhere365.io/direct-routing-contact-center-for-microsoft-teams/
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https://www.siplifi.com | SiplifiGroup
Graph API: https://docs.microsoft.com/en-us/graph/api/resources/teams-api-overview?view=graph-rest-1.0
Workstreampeople: https://anywhere365.io/direct-routing-contact-center-for-microsoft-teams/
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https://www.siplifi.com | SiplifiGroup