Forum Discussion
gderosa
May 07, 2020Copper Contributor
Teams - inbound call is dropped as soon as I answer
Hello, Anytime I receive an inbound call on desktop version of Teams, when I answer either audio or video, the call is almost immediately dropped. The person calling says they can very briefly he...
- Sep 23, 2020
Hey Grissus my issue was fixed when the Teams app was updated. The info is in the thread linked in my previous response.
In the unlikely event that your end user has not updated their app in a long time, try that as that was the fix a few months ago. If the app is already up to date, I'm afraid I have no answer for you.
Grissus
Sep 23, 2020Copper Contributor
Having the same issue for one of my co workers, the only one experiencing this too.
I have tried everything. It was all working well last week.
Please MS see log
- gderosaSep 23, 2020Copper Contributor
Hey Grissus my issue was fixed when the Teams app was updated. The info is in the thread linked in my previous response.
In the unlikely event that your end user has not updated their app in a long time, try that as that was the fix a few months ago. If the app is already up to date, I'm afraid I have no answer for you.