Forum Discussion
Teams - disabled calling?
Hi - I've recently swapped to a Asus laptop and I can't seem to call from my Teams to a previous work colleague, although I can call and connect with a "private" friend.
Would it be something to do with the company security? I can send messages via Teams though and she responds, but neither of us can connect, she tried to call me and it just kept ringing and I didn't receive a call. What do I need to do to fix it?
Many thanks
Kindest regards Claire
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at support.microsoft.com or Answers.microsoft.com, where authorized Microsoft agents are available to offer support until the issue is resolved.
