Forum Discussion
Teams - active users in team analytics
Hi, could you please tell me what is the definition of an active user within a team? In Manage team, there is a tab called Analytics showing number of active/inactive users. But I was not able to...
Hi Anna_Prochazkova
Here we go - see the following article
https://tomtalks.blog/2019/12/how-does-microsoft-define-microsoft-teams-active-users/
“We define DAU as the maximum daily users performing an intentional action in the last 28-day period across the desktop client, mobile client and web client,” Microsoft 365 corporate VP Jared Spataro recently said.
So what’s an “intentional action”?
“Examples of an intentional action includes starting a chat, placing a call, sharing a file, editing a document within teams, participating in a meeting, etc.”
Microsoft removes “passive actions” like auto-start/login, minimizing a screen, or closing the app from its calculations, and de-dupes all actions across a single user ID. So these users really are taking some kind of active action.
Hope that answers your question!
Best, Chris
Here we go - see the following article
https://tomtalks.blog/2019/12/how-does-microsoft-define-microsoft-teams-active-users/
“We define DAU as the maximum daily users performing an intentional action in the last 28-day period across the desktop client, mobile client and web client,” Microsoft 365 corporate VP Jared Spataro recently said.
So what’s an “intentional action”?
“Examples of an intentional action includes starting a chat, placing a call, sharing a file, editing a document within teams, participating in a meeting, etc.”
Microsoft removes “passive actions” like auto-start/login, minimizing a screen, or closing the app from its calculations, and de-dupes all actions across a single user ID. So these users really are taking some kind of active action.
Hope that answers your question!
Best, Chris
ChrisHoardMVP hello,
I have a question regarding the analytics.
Is there a chance to see analytics of the particular channel in the team?
Looking forward to your answer,
Olesia
- Bringing this conversation back to top. Employee here (hi!). From the above documentation, it seems that an Active User takes intention actions—can we please have a list of all actions that can be counted? For example, if someone gets Teams notifications via email for all posts, and clicks on the link in their email, and reads ALL the posts but never likes or comments, is that NOT considered an active user?
Additional requests: Can we see Top Active Channels (why only showing Inactive currently?) and is there a way to track *most* Active Users? Like a leaderboard of sorts? Thanks!
