Forum Discussion
CaptainReboot
Jan 23, 2023Copper Contributor
Team Share Button Missing, but comes back when mic gets muted/unmuted
Bit of a weird issue with Teams. A few people have told IT that sometimes, the share button is missing in a Teams meeting. What someone figured out, perhaps by accident, is that if they mute and unm...
CaptainReboot
Jan 24, 2023Copper Contributor
Don't those roles only apply to Teams live events?
Under our Participants and Guests section of our meeting policies, we have set "Who can present in meetings" set to "Everyone, but user can override".
In any case, it doesn't doesn't explain why the share button comes back when a user mutes/unmutes themselves.
Under our Participants and Guests section of our meeting policies, we have set "Who can present in meetings" set to "Everyone, but user can override".
In any case, it doesn't doesn't explain why the share button comes back when a user mutes/unmutes themselves.
Jan 24, 2023
Hi,
My apologies if by mute/unmute the users is able to get the functionality of sharing in the Teams Meeting then that is not standard for sure. Can you check with the impacted users and see if they can try the following steps and then try to re-produce the issue
Clear the Microsoft Teams Cache on Windows and Mac devcies
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
The roles are valid for a regular Teams Meeting as well. Looking at your Teams Meeting configuration your users are presenter in the meeting so they should have the rights to present in the Teams Meeting by default.
With Regards,
Satish Upadhyaya
My apologies if by mute/unmute the users is able to get the functionality of sharing in the Teams Meeting then that is not standard for sure. Can you check with the impacted users and see if they can try the following steps and then try to re-produce the issue
Clear the Microsoft Teams Cache on Windows and Mac devcies
https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
The roles are valid for a regular Teams Meeting as well. Looking at your Teams Meeting configuration your users are presenter in the meeting so they should have the rights to present in the Teams Meeting by default.
With Regards,
Satish Upadhyaya