Forum Discussion
khoi_vo
Jun 06, 2021Copper Contributor
Team not saving recording when leaving without click saving recording
Hello,
Recently , i have always had problems with team recording, when I recorded it and go out of team meeting after that without ending the record first , it will not be saved on team, and I lost it completely . It said Recording has stopped. Saving recording to Microsoft Stream…
But nothing happens
2 Replies
- Ahmed_Masoud97Iron Contributor
- Hi, I get the impression this has worked before. You should open up a support ticket with Microsoft. If you're not an admin yourself reach out to that person for assistance. You can try this approach as well https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/meetings/troubleshoot-meeting-recording-issues
Also consider to opt-in using the new storage location OneDrive/SharePoint instead of "classic" Stream. You can direct the admin here https://docs.microsoft.com/en-us/microsoftteams/tmr-meeting-recording-change
A couple of pointers:
Recording continues even if the person who started the recording has left the meeting.
The recording stops automatically once everyone leaves the meeting.
If someone forgets to leave the meeting, the recording automatically ends after four hours.