Forum Discussion
Tapiwa_Tyetye
May 28, 2020Copper Contributor
Team Member not accessing Unit Microsoft Teams
Hey everyone, We recently created a Unit Microsoft Team and added every person in the unit. However, one of our colleague is no longer able to access the Unit Microsoft Team after switching from usi...
StephanGee
May 29, 2020Steel Contributor
Hi. Did she maybe have a Microsoft Personal Account with her mail adress and accepted an invite to the teams?
That would explain why it does not show up in her teams client with the corporate account logged in.
Let her open up a "private" browser window on her corporate desktop and login to Teams on the Web. If asked if "Personal or Work" - let her select Personal und let her enter her data.
If this works - let her delete her personal account (if nothing is attached) or rename it.