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DS_BCC_IT's avatar
DS_BCC_IT
Brass Contributor
May 12, 2021
Solved

Team Calls - screen layout

Hi,  one of our members seems to have changed the layout of her Teams Call screen and we cannot figure out how to change it back to the default.  This is her current screen   This is how our ...
microsoft teams
  • Philipp_van-der-Heide's avatar
    Philipp_van-der-Heide
    May 12, 2021

    DS_BCC_IT 
    Its the new calling experience is in the rollout at the moment. 
    Its a new feature; The user didnt do anything "wrong"
    https://www.microsoft.com/de-de/microsoft-365/roadmap?filters=&searchterms=68771

     

stremain's avatar
stremain
Copper Contributor
May 20, 2021
Could not agree more. The new calling experience is is a very poor design choice. Everyone has already pointed out the shortcomings of this approach. Either change it back, or provide the ability to customize the layout. Extremely poor use of screen real estate. I used to be able to view the status of our entire organization on one screen. Now, that side panel (speed dial) shows roughly half of our staff. One step forward, THREE steps back. typical.

I struggle to understand the workflow process that these design "features" go through before being rolled into an update. Based on the feedback, you can't tell me that this choice was met with overwhelming support.
  • BB14726's avatar
    BB14726
    Copper Contributor
    Jun 15, 2021

    Dear Microsoft,

    I realize it is very difficult to admit that you were wrong or made a mistake, but based on all of the responses and the very negative feedback that has been posted  regarding the Call History and Speed Dial and Message changes to the Calls Tab, I think that it is time to at least offer a compromise and provide a Setting to go back to the Classic View.  

     

    This way the "FEW" Teams Users that like this new approach can enjoy the current Layout and the rest of the Users that prefer to have the old "Classic" view can switch to that layout and easily get back to work with out digging around to send someone a Message or Make a Quick call to their Speed Dial (Favorites).

     

    I do not need to look at my Call Log, I need to easily access the people that I have in my Favorites, whether it be a message or a call.

     

    Please make this change asap, so that we can get back to work efficiently.

  • TedInHouston's avatar
    TedInHouston
    Copper Contributor
    Jun 03, 2021

    The calls history vs speed dial layout change makes Teams far less user-friendly and useful.  We might make 20-50 calls per day. But most of our communications are with a select group.  We need the speed dial to be prominent.  Please revert.   stremain 

  • jnoble2433's avatar
    jnoble2433
    Copper Contributor
    May 26, 2021

    I agree! Change it back to the way it was! This new layout is terrible.

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