Forum Discussion
Switching organizations in Teams desktop client
- Mar 16, 2020
Hi jaybee1615 ,
There are issues with O365 today, its due to lots of demand on Office 365 from all the remote workers in Europe.
Expect a few more issues until the bottle necks are found and ramped up by Microsoft.
Andy
Is there a solution for the Mobile App to switch from organization to organization? I am an admin in my own organization and a guest in another. I have been able to toggle between organizations in my desktop client but not on my mobile app this far. jaybee1615
I too stumbled upon this issue when trying to join another organization's Team. The only solution I found was to quit my Teams application before trying to join with the link that they provided: it opened Teams into the guest account for their organization and I was able to see the organization switcher button at the top. However, upon clicking on my organization's account, I lost the button.
This is a pretty big feature to be missing! When can we expect it to be fixed?
- JackPaystarAccountJun 08, 2020Copper Contributor
rickytenzer I believe your issue is more based on Desktop application and not mobile application? Based on your snips of your screen that you have provided.
Unless you mentioned that as just a reference point. I'm really trying to solve the mobile application issue. For the Desktop Application I eventually got it working and gosh I wish I could remember what I did to assist everyone. Short memory!
- rickytenzerJun 08, 2020Copper Contributor
JackPaystarAccount yes this is related to the Desktop client. I would love to hear of a permanent solution!
- JackPaystarAccountJun 08, 2020Copper Contributor
rickytenzer are you sure you had the right settings in the new organization you are trying to join? I had to check with this article and walk the other organization through ensuring their channel had the right settings.
This may not help, but this was able to steer our conversation: https://docs.microsoft.com/en-us/microsoftteams/communicate-with-users-from-other-organizations