Forum Discussion

Copper Contributor

Feb 03, 2020

SurfacePro X and Teams

Hello Everyone, I have a Surface Pro X running the 32bit MS Teams client. I've noticed that during Teams Meetings that after about 15 minutes or so, the client shuts down and restarts. Anyone else...

microsoft teams

Copper Contributor

Apr 22, 2020

Yes myself and a colleague have exactly the same issue with Surface Pro X.

It is so frustrating!

Andy Saleen
Brass Contributor
Apr 27, 2020
charliejamesuk
We are not alone in the instability. Having the same issue myself with a Surface Pro X and it looks like a buggly 32bit x86 app emulation is to blame as Teams does not have a native ARM64 version yet.

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/39333265-offer-a-native-windows-on-arm-arm64-version
- maketrue
  Copper Contributor
  May 03, 2020
  Andy Saleen patrickcp phoebe_yuen Deleted charliejamesuk
  
  Hopefully there is finally a fix.
  
  In the latest Firmware update (https://support.microsoft.com/en-us/help/4526368/surface-pro-x-update-history) some fixes ("improves the Teams app experience", "improves system stability while using the camera") make us hope.
  
  Let's try it, and see if this it brings the solution we were waiting for our Surface Pro X.
  - cking22001
    Copper Contributor
    May 19, 2020
    maketrue I have the april 29th release and still see a couple crashes a day.

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