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Suzanne Hunt's avatar
Suzanne Hunt
Brass Contributor
Apr 14, 2020

Surface Pro Camera not working with Teams

Hi All,

In the last couple of week the camera on my Surface Pro 5 has stopped working with Teams. It was working previously. It still works with Skype for Business and the inbuilt camera, it also works for Teams web version. I've uninstalled and reinstalled the Teams desktop app and also the drivers for the camera. The camera is an Intel AVStream 2500. Any ideas?

microsoft teams

3 Replies

  • Cocoon1204's avatar
    Cocoon1204
    Copper Contributor
    May 03, 2020

    Suzanne Hunt 

     

    Same here. Zoom f.e. and any other video client works like a charm. Only teams does not - a pitty given the fact that I am using a brand new Surface Pro 7 that apparently is not compatible with Microsoft's own product. Such an annoying shame actually

    • Suzanne Hunt's avatar
      Suzanne Hunt
      Brass Contributor
      Apr 15, 2020

      Manscout  I just tried again now (I installed the latest windows update from MS, I'm on the insider build) and its working again. 

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