Forum Discussion

Copper Contributor

Sep 07, 2020

Stuck in Live Event sign in page

I'm supporting client virtual events here in PH and have been encountering this glitch, I might say. The Live Event is on Public and many of the attendees are using personal accounts registered for M...

community

Guest Access

microsoft teams

HenryPhillipsNimbitech

Bronze Contributor

Sep 07, 2020

Hi natpascual1330 ,

Out of interest are the ones with accounts associated with Microsoft Teams already choosing the Sign In option as opposed to anonymous or do we not know? Or does it always look and work on a second time regardless?

What were your repro steps as I would like to do the same also.

Thanks

Henry

natpascual1330
Copper Contributor
Sep 10, 2020
Hi HenryPhillipsNimbitech,

They are choosing the Sign in option. Tried it firsthand and experienced the same, its a loop going back to the sign in page, then if you click on Sign in again, the page will just load back to the sign in page.

Steps are:
1. Click on Join Live Event (without logging into Teams prior)
2. Choose Sign in option and sign in with registered account
3. At this point the page will load back to the Sign in page. Clicking again on Sign in will just loop me back to the sign in page.

Thanks for your response. I tried it on the desktop app, desktop browser, and mobile app. To no avail.

Nat
- Bart_Wellens
  Copper Contributor
  Mar 29, 2021
  natpascual1330 I'm having the same issue, did you find a solution? I'm thinking it might have to do with access on organisational level or something...