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trueab
Copper Contributor
May 11, 2021

Stopping and restarting recording overwrites the first recording?

I had an hour long meeting which was recorded from the start. The recording process was visually confirmed by multiple participants. 

 

At the end of the meeting I went to stop the recording but it did not immediately stop when I selected the option.  I went back and hit the option again and after a short delay it finally stopped.  However, when I checked Stream today the recording is 29 seconds long and there is no second recording.

 

First, there seemed to be a delay in how the recording options were behaving. 

 

Second,  why would it overwrite the previous video rather than just adding a (1) to the filename of the new one?  Was the processing time interrupted? Why was I not warned before the first video was overwritten?   Is there a way to retrieve the video that was overwritten?

 

This seems like a significant bug or a really annoying "feature". 

 

 

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