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Status (Presence) not reporting back from iPhone12 iOS14.3
Yesterday, I had an iPhone12, iOS 14.3, where the Teams Status iPhone did not report back to the system. Incoming calls (from a Call Queue) would ring at the PC, not on the iPhone. The call is answ...
Resetting the iPhone resolved the issue. Our automated iPhone setup did not finish successfully.
We manage our Apple devices, (push out apps to them, restricting logon if the device is not compliant, etc). After some more digging, saw some apps did not installed successfully. I reset the iPhone, redoing the setup and all is good.
The Teams Status now reports back to the system so other users (and the Call Queue) see this user as busy.
Hi PBeiler1 I found this unconfirmed resource online: [Still persists] iPhone users on iOS 14 reporting no notifications issue, fixes found (piunikaweb.com)