Forum Discussion

why2022's avatar
why2022
Copper Contributor
Oct 06, 2022

Static noise on MS Teams during powerpoint screenshare (Mac)

Hi, I've used Teams for a few years and this is a new problem for me in the last 2 weeks. In Teams, if someone else shares their screen with a Powerpoint, I have very loud static noise so that I can...
microsoft teams
powerpoint
Screen sharing
patimages's avatar
patimages
Copper Contributor
Oct 14, 2022

Same issue here not linked to studio display but a LG ultra fine display. It happens indeed when others share their screen using the powerpoint live function while we use external display audio : very loud static that none one else can hear. Switching to the internal speakers/microphone fix it but going back to external display audio during the same call show the same symptoms. One needs to leave teams or at least close the call and join again. 

Interestingly, the static stops when the person stops sharing using powerpoint live. 

This is very annoying and the latest Teams builds do not help (I just experienced the issue with the 1.5.00.27968 build).  

extra info : -using an Apple M1 Max MacBook Pro on OSX 12.6 + LG ultra fine 5K (firmware up to date), all office apps up to date. 

extra info on the setup of the one sharing using powerpoint live : Apple M1 Max MacBook Pro or PCs on Windows 10 (all up to date).

Thealbs's avatar
Thealbs
Copper Contributor
Oct 14, 2022

That's interesting as I thought it was an issue with the Studio Display and have logged a support request with Apple. It may actually be an MS Teams App issue on macOS then. I'll log it with MSFT too.