Forum Discussion
Static noise on MS Teams during powerpoint screenshare (Mac)
I have now isolated these issues to the use of the Studio Display when sharing Powerpoint slides to an audience. It is only that combination that gives the issues and it fails consistently.
If I change the MS Team device settings to use the internal MacBook Speakers and Microphone then it works fine. As soon as I send them to the Studio Display it provides an incessant, loud, static noise to me... but no-one else can hear it.
Will try and report to Apple.
Same issue here not linked to studio display but a LG ultra fine display. It happens indeed when others share their screen using the powerpoint live function while we use external display audio : very loud static that none one else can hear. Switching to the internal speakers/microphone fix it but going back to external display audio during the same call show the same symptoms. One needs to leave teams or at least close the call and join again.
Interestingly, the static stops when the person stops sharing using powerpoint live.
This is very annoying and the latest Teams builds do not help (I just experienced the issue with the 1.5.00.27968 build).
extra info : -using an Apple M1 Max MacBook Pro on OSX 12.6 + LG ultra fine 5K (firmware up to date), all office apps up to date.
extra info on the setup of the one sharing using powerpoint live : Apple M1 Max MacBook Pro or PCs on Windows 10 (all up to date).
- Hi ... on your LG Ultra Fine are you connecting the Mac to the monitor through Thunderbolt or some other medium? Trying to find what is common here as I suspect you and I are doing something that most people do not, so wondered if it might be the connection speed or cable technology we're using...
Thealbs Chiming in as well that I have the same problem, also started several weeks ago. LG UltraFine 27-inch display, connected to Mac Mini (M1, 2020) via thunderbolt / USB-C, Mac Teams version 1.5.00.27260. Problem only happens when audio comes from the LG monitor, not a problem on headphones or internal speaker.
That's interesting as I thought it was an issue with the Studio Display and have logged a support request with Apple. It may actually be an MS Teams App issue on macOS then. I'll log it with MSFT too.
- Thank you! It's such a relief it's not just me - very few people I work with have Macs so they don't share the problem - and they can't hear it when it happens.
I always use headphones on Teams. Switching to internal speaker/mic didn't fix it for me. I do have an external display but never use it's audio.
My Teams says it's Version 1.5.00.26358 updated on 10/10/22. The problem still occurred yesterday (13.10.22).
I'm in group meetings which I can't leave, so all I can do is take my headphones off and try to follow the live captions until they stop screen sharing. It does feel easier now I've narrowed it down to the Powerpoint Live - but it's still very annoying.- Yes : very annoying. Use the help button (bottom left of your Teams main window) -> Give Feedback to directly send the issue summary to Microsoft : the merrier, the better. I just sent this text : https://feedbackportal.microsoft.com/feedback/idea/bf6fef52-9b4b-ed11-a81b-000d3a7e4185
- I have added may upvote and comments to your Feedback. I recommend others do the same too.
