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Tinsae's avatar
Tinsae
Copper Contributor
Apr 30, 2020
Solved

Start a new chat thread every time there's a new chat

Hi All,   How can I start a new private chat Thread with a person that I chatted before without seeing the past conversation history; in other words when I start a new thread I don't want to see th...
microsoft teams
  • Burak_Varol's avatar
    Burak_Varol
    May 03, 2020

    Hi Tinsae,

     

    Teams chat is persistent, it's retained, you cannot turn it off. Therefore what you ask for is not feasible, it's by design.

     

    You can either delete your own messages manually (which is not the most effective method) or if you have a work account, you can ask your IT department to create a specific retention policy for you to delete chat messages after a specified duration.

     

    https://docs.microsoft.com/en-us/microsoftteams/retention-policies

Burak_Varol's avatar
Burak_Varol
Brass Contributor
May 03, 2020

Hi Tinsae,

 

Teams chat is persistent, it's retained, you cannot turn it off. Therefore what you ask for is not feasible, it's by design.

 

You can either delete your own messages manually (which is not the most effective method) or if you have a work account, you can ask your IT department to create a specific retention policy for you to delete chat messages after a specified duration.

 

https://docs.microsoft.com/en-us/microsoftteams/retention-policies

Tinsae's avatar
Tinsae
Copper Contributor
May 03, 2020

Burak_Varol I appreciate your response. I have looked at the retention, but before I apply that I wanted to check if there's a work around.

 

Thanks