Forum Discussion

7iernei's avatar
7iernei
Copper Contributor
Jun 20, 2019
Solved

Start a chat to a new group?

Hi!

 

I'm getting accustomed to Teams and trying to migrate from SFB, but there's a few things I cannot figure out.

 

Here's my situation:

1. made a group of contacts named 'Staff'

2. went to new chat, started typing the name of that group

3. got the message "We cannot find any matches"...

 

Am I getting something wrong? After all, Teams is asking to Start typing a name or group when starting a new chat. 

I attached some screenshots...


User Interface

9 Replies

  • adam deltinger's avatar
    adam deltinger
    MVP
    Jun 20, 2019
    Yes! Contact group and chat group are two different thing!
    Your contact group is just a grouping of different contacts for better finding/ organisation! You can’t send messages to these!
    Chat groups are created when you add more than two people to a private chat! There will be a pencil icon at the top so you can name the group! This is the kind of group the new chat option refers to
    • 7iernei's avatar
      7iernei
      Copper Contributor
      Jun 20, 2019
      Thanks.

      I don't care what the chat group is named as, I just want to send a message to all of the participants of a particular ContactGroup to.

      After all, to what is referring the word "group" in the sentence "Start typing a name or group"? A chat group?