Forum Discussion
Speed dial and saved contacts disappearing in Teams calls section
- Hi I think it has been fixed in a recent update. I have not had them disappear in about 2-3 weeks now. Praying that is the last I’ve seen of it.
I have just completed two days of troubleshooting with Microsoft and no issue was uncovered.
We left the ticket agreeing that I would uninstall the local copy of Teams on my PC (If the issue recurred).
If it does recurr (which I suspect it will) and I re-install and it fixes the issue I will let you guys know..
Of course you could just go ahead and reinstall and see for yourselves. I may not get to this for a while..
If only in the app, and an app reset, and/or reinstall does not fix it, then that would suggest a bug in the app, which only Microsoft can fix.
Rob Ellis, Yes only happens randomly on the app and also happens after having re-installed the app.
Issue does not happen on the Web app.
- Same here, already opened a ticket and provided different logs without getting any hint to a solution. The problem appears on VDI as well as on physical Desktops.
Rob Ellis Only in app, our organization doesn't use the web based version. We have tried reinstalling the program to no avail. Waiting on a response from Microsoft on this one.
JMaaske Seems to be a problem with the web based app for us as well.
