Forum Discussion
"Someone has already set up Teams for your organization"
MicrosoftHi dbrower256, can you walk me through the steps from the TeleHealth scenario that got you to this screen? If possible a step-by-step scenario to understand how this is happening to identify the cause?
Thanks,
Sam
PM, Teams Engineering
I apologize. I wasn't clear. When I use Teams for telehealth, the office sets it up and everything works fine. When I try to set Teams up free for myself, that's when I get to that screen. My email has a cableone.net domain. I wonder if Cableone has set this up.
- Sam Cosby
Hi there dbrower256, can you please reproduce the error/issue and obtain the following logs for me to further understand the behavior?
1. Is the same email in use to log into the Telehealth scenario?
2. Can you provide the logs when on the error screen? The following keys pressed at the same time will open a download to your downloads folder.. If you don't mind providing that to me either via DM or via the email below, that would be great!
-- Ctrl + Alt + Shift + 1
Sam
PM, Teams Engineering
Yes. I am using the same email for my free setup as my telehealth meeting.
I just sent you the error logs. There are 6 of them.
