Forum Discussion
Some users cannot change/set their user photo/avatar (1 year trial of Teams w/out Exchange Online)
We're running into something odd. For some reason, two users are able to change the profile photo in Teams, but the rest (small test group of people) cannot. The "change picture" link is not availabl...
Did you ever resolve this? I have the same issue.
Not while I was in the trial. We eventually purchased licenses and it started to work. One thing I did notice after everyone in my tenant being licensed is that when a user updates the photo in Teams, other users don't see the updated photo right away. I believe it has to do with the cache not being refreshed in the Teams app. After signing out of the Teams app and signing back in (or deleting the Teams cache) the photos were updated for that user.
