Forum Discussion

Copper Contributor

Jul 09, 2020

Solved

Some of the private channel owners can't access files.

Some of the owners of a private channel are not able to access files they get a message saying "You cant have access to these files", but when I change the owner to member and back to owner again the...

microsoft teams

ThereseSolimeno
Jul 09, 2020
Hello ChowdaryKaruturi Here is the Uservoice item that pertains to this issue: https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/39135010-private-channel-members-cannot-access-files

Please add your vote to this and you will be kept informed of any new development. Thank you.

Dominique0473

Copper Contributor

Dec 01, 2020

ChowdaryKaruturi Are you also the SharePoint admin? This fix did not work for us. Did it take time to propagate?

ChowdaryKaruturi

Copper Contributor

Dec 02, 2020

Dominique0473 I am not an Sharepoint admin, the users are able to view the content right after we toggled their membership from owner to member and vice versa.

samircloud
Copper Contributor
Jan 26, 2021
I am facing same issue. One workaround I did just to allow user to continue with his work, was to go to the sharePoint site for the channel, and click the Synch, which made the files appear in the Sharepoint site. Of course user is not completely satisfied, but at least he got his files.