Forum Discussion
SOLVED: Cannot see multiple participants video
ffarieI found my issue got resolved by disabling GPU hardware acceleration in the Settings menu. Top-right menu next to the Profile icon, right into Settings. 3rd checkbox down on the first page should be "disable GPU Hardware acceleration". Restart Teams, and hopefully that will clear your issue!
ffarieI found my issue got resolved by disabling GPU hardware acceleration in the Settings menu. Top-right menu next to the Profile icon, right into Settings. 3rd checkbox down on the first page should be "disable GPU Hardware acceleration". Restart Teams, and hopefully that will clear your issue!
Hi BWelcher I also have this issue. Thanks for your input on this.
I have tried "disable GPU Hardware acceleration" and restarted Teams, however this did not work.
At the initial call connection I can see other attendees, however as people dropped in or out with video or when I share a document and return it gives me a black screen. They can still see and hear me clearly.
I will try the full screen option - finger's crossed that works.