Forum Discussion
BWelcher
Jun 10, 2021Copper Contributor
SOLVED: Cannot see multiple participants video
EDIT (6/15/21): This issue was resolved by going into the settings menu and disabling GPU hardware acceleration. Shoutout to the folks over on Reddit who mentioned this fix, which I found suggested n...
- Jun 15, 2021
ffarieI found my issue got resolved by disabling GPU hardware acceleration in the Settings menu. Top-right menu next to the Profile icon, right into Settings. 3rd checkbox down on the first page should be "disable GPU Hardware acceleration". Restart Teams, and hopefully that will clear your issue!
ffarie
Jun 11, 2021Copper Contributor
We have this happening in our office too. A workaround it to maximise teams or use an alternative view (Together mode/large gallery etc)
It seems to be happening more and more over the past week. Tried all the fixes above and still an issue
It seems to be happening more and more over the past week. Tried all the fixes above and still an issue
BWelcher
Jun 15, 2021Copper Contributor
ffarieI found my issue got resolved by disabling GPU hardware acceleration in the Settings menu. Top-right menu next to the Profile icon, right into Settings. 3rd checkbox down on the first page should be "disable GPU Hardware acceleration". Restart Teams, and hopefully that will clear your issue!