Forum Discussion
Klaus_Zuidwijk
Feb 28, 2020Copper Contributor
Sign in to Teams Looks like you already have an account. Sign in to open Microsoft Teams.
Signing up to free teams I get this message
Sign in to Teams
Looks like you already have an account. Sign in to open Microsoft Teams.
but when I sign in with that account I get a message that
You're not on Teams yet, but you can set it up for your organization.
I cannot access web client or desktop client.
What can I do?
Thank you!
3 Replies
- This is a bug and there is a work around for now, but a fix is coming as it's a known issue. Please see my reply here for work around(seems similar to how you got into it): https://techcommunity.microsoft.com/t5/microsoft-teams/cannot-access-microsoft-teams/m-p/1212804#M46636
But hopefully this gets fixed soon so you can just login normally. - Andrew HodgesBronze Contributor
Are you signing in with an Office 365 account? You cannot use the free version of Teams with an Office 365 account.
- Klaus_ZuidwijkCopper Contributor
Hello Andrew Hodges
Yes this is with a Free account. I have solved this by sending me the invite again from the web client that worked (it worked only on firefox, with chrome and desktop client I had problems). Very confusing to setup really...