Forum Discussion
RobinSlagman
Aug 08, 2019Brass Contributor
Sign-in pop-up while already logged in Microsoft Teams
We are facing the following issue. While working with Microsoft Teams (and being logged in successfully), the following sign in box popups suddenly. When closing this box without entering the credentials, everything keeps working fine. Multiple users are facing this issue. It feels like it's happening randomly. Can anyone help us with a hint where to find the cause of this issue?
- It's a bug that's been cropping up. Think it's related to custom apps and sso, but restarting Teams usually gets rid of it. You could always put in a ticket, but pretty sure it's a known issue.
- HM-DPW-LACOUNTYCopper Contributor
We are also experiencing this same issue. Only difference is that after we close this screen:
and then close teams completely and try to reopen Teams we get this page:
Still have not found a way to bypass this issue...
- RobinSlagmanBrass Contributor
HM-DPW-LACOUNTY I'm sorry to hear that. I guess it's also a bug that will be fixed with a future update.
- HM-DPW-LACOUNTYCopper Contributor
RobinSlagman Yes hopefully. We are trying to roll this out to over 5k users so at the moment we have paused. Have a great day!
- It's a bug that's been cropping up. Think it's related to custom apps and sso, but restarting Teams usually gets rid of it. You could always put in a ticket, but pretty sure it's a known issue.
- RobinSlagmanBrass Contributor
ChrisWebbTech Thanks for your reply! Let's hope Microsoft will fix this one soon...