Forum Discussion
Sign in page jumps to create a count ios
When I try to sign in on the word app on iPhone it gives me the usual “sign in, give your e-mail” page, but when I enter my e-mail and hit next it jumps to the “create an account” page. Even if I just hit enter on my keyboard it still jumps to the “create an account” page. If it was because I miss typed it then that’d be one thing, but with the same e-mail I gave it says that “that account is already in use”.
1 Reply
Hi BoDepression Does this help? https://support.microsoft.com/en-gb/office/troubleshoot-phone-number-already-taken-in-teams-11d069b4-3f7c-4352-a39e-2c8cd2b4f164
If not, you might want to contact https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 directly or open a case at https://answers.microsoft.com/, where there are support agents available to help with further troubleshooting with you until your issue is resolved
