Forum Discussion

AlexBorc's avatar
AlexBorc
Copper Contributor
Jan 27, 2023

Sign-in failed for Teams/Outlook on Android (Pixel)

Hello,

 

This issue just occurred out of the blue. I cannot login to my teams/outlook.

 

Steps i've done:

 

1. Reset my password

2. Deleted 2fa and authenticator app

3. Deleted apps / cleared cache

 

What's weird is that I still get email notifications and message notifications, i just cannot open the apps. 

4 Replies

  • charleyb3's avatar
    charleyb3
    Copper Contributor

    I have two users with this same issue. Did you ever find a solution?

    • AlexBorc's avatar
      AlexBorc
      Copper Contributor

      Hi,

       

      Unfortunately I never figured it out, it just started working again after a certain time. Sorry I could not help more.

       

       

  • Hello Alex,

    One of our users is experiencing this same issue with a google pixel pro phone. Were you able to resolve this issue and if so, would you mind sharing the resolution?

    • AlexBorc's avatar
      AlexBorc
      Copper Contributor

      Hi,

       

      Unfortunately I never figured it out, it just started working again after a certain time. Sorry I could not help more.

       

       

Resources