Forum Discussion
Shifts - Users unable to clock-in/out with iPhone/iPad App
TLCAdmin I'm having the exact same issue with Teams. It doesn't seem to be consistent, as some users were having this problem and it resolved itself but other users are still experiencing it. The only commonality is that the devices in question are either iphones or ipads. Macbooks don't appear to be experiencing it, so it would seem to be an iOS issue.
Problem solved! Microsoft just released version 4.20.1 of Teams for iOS today (2 hours ago), that seems to have resolved the bug. The issue stemmed from the GPS tracking for the "Time Clock Location" I noticed that when a user clocked in/out the location grab (you can see the icon on the upper left of the phone pop up when you clock in, it's getting your current location) seems to have had a bug.
I've tested with 2 of our users so far after re-enabling the Time Clock Location setting and the issue seems to be resolved here.
Yup... I can confirm that it is now working. Thanks MS!