Forum Discussion
Shifts - Users unable to clock-in/out with iPhone/iPad App
TLCAdmin I'm having the exact same issue with Teams. It doesn't seem to be consistent, as some users were having this problem and it resolved itself but other users are still experiencing it. The only commonality is that the devices in question are either iphones or ipads. Macbooks don't appear to be experiencing it, so it would seem to be an iOS issue.
My employees are seeing the same issue. All on iOS devices, and I'm assuming all on the latest app version 4.20.x, though I haven't confirmed that. Android app works fine. Desktop and web clients work fine. It does indeed seem to be isolated to iOS devices, and and it did seem to start around 11/4.
This is one of only two reports I find on the web of this issue. The other is here:
https://answers.microsoft.com/en-us/msteams/forum/all/my-employees-cant-clock-in-on-shifts/efaf53be-485b-4769-8a90-62c47adc8d1a
What's the best place to report this?