Forum Discussion
TLCAdmin
Nov 07, 2022Brass Contributor
Shifts - Users unable to clock-in/out with iPhone/iPad App
This started a couple days ago, but none of our users are able to clock into any shifts using the Teams/Shifts app on iPhones or iPads. They press/hold the clock-in button, it spins, and returns w/ou...
- Nov 07, 2022
TLCAdmin I'm having the exact same issue with Teams. It doesn't seem to be consistent, as some users were having this problem and it resolved itself but other users are still experiencing it. The only commonality is that the devices in question are either iphones or ipads. Macbooks don't appear to be experiencing it, so it would seem to be an iOS issue.
Kent Neilson
Copper Contributor
All my employees using iPhones have this issue once they update to the most recent version of Teams for IOS (ver 4.20.0). Employees on previous versions of the app did not have the issue. It is still unresolved.
JHill0337
Nov 14, 2022Copper Contributor
Kent Neilson I am experiencing the same issues as others are reporting, but I am currently on Teams 4.19.0 on my Iphone and I can not clock in from shifts as well as my users that are on the current 4.20 version. So it appears to be effecting other versions as well as the most current.