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Shifts - Users unable to clock-in/out with iPhone/iPad App
This started a couple days ago, but none of our users are able to clock into any shifts using the Teams/Shifts app on iPhones or iPads. They press/hold the clock-in button, it spins, and returns w/ou...
TLCAdmin I'm having the exact same issue with Teams. It doesn't seem to be consistent, as some users were having this problem and it resolved itself but other users are still experiencing it. The only commonality is that the devices in question are either iphones or ipads. Macbooks don't appear to be experiencing it, so it would seem to be an iOS issue.
I've reported this twice to the O365 Admin portal starting on Sunday, only to have it returned closed as "No Issues Found". Do they even attempt to reproduce? Or just assume that if they aren't seeing dozens of reports that it must not be a real issue?
Seems like more people are discovering this issue as I've seen more forum threads pop up. The one's I've seen reference a health advisory of "TM458641", but I don't see that in the O365 portal under current or past health advisories. So, that's interesting.
Hopefully they can narrow it down today, explaining it to each user is a bit of a bear, but I'm guessing there's a process that needs to be followed, it'd honestly be interesting to see how they deal with bug reports of this nature, I can't really think of where you'd start outside of "hey app developer, you messed something up with an update".
What a time we live in.
Hopefully they can narrow it down today, explaining it to each user is a bit of a bear, but I'm guessing there's a process that needs to be followed, it'd honestly be interesting to see how they deal with bug reports of this nature, I can't really think of where you'd start outside of "hey app developer, you messed something up with an update".
What a time we live in.