Forum Discussion
TLCAdmin
Nov 07, 2022Copper Contributor
Shifts - Users unable to clock-in/out with iPhone/iPad App
This started a couple days ago, but none of our users are able to clock into any shifts using the Teams/Shifts app on iPhones or iPads. They press/hold the clock-in button, it spins, and returns w/ou...
- Nov 07, 2022
TLCAdmin I'm having the exact same issue with Teams. It doesn't seem to be consistent, as some users were having this problem and it resolved itself but other users are still experiencing it. The only commonality is that the devices in question are either iphones or ipads. Macbooks don't appear to be experiencing it, so it would seem to be an iOS issue.
Chrisrw109
Nov 07, 2022Copper Contributor
TLCAdmin I'm having the exact same issue with Teams. It doesn't seem to be consistent, as some users were having this problem and it resolved itself but other users are still experiencing it. The only commonality is that the devices in question are either iphones or ipads. Macbooks don't appear to be experiencing it, so it would seem to be an iOS issue.
TLCAdmin
Nov 07, 2022Copper Contributor
Thanks for confirming. I haven't found an iOS/iPadOS Teams app user yet that isn't experiencing this - all are using the latest publicly released version of the app, but some are on v15, others v15.5 of the OS. I've gone ahead and opened a basic support ticket, since there seems to be no other recourse for handling issues or reporting bugs.