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tarahray's avatar
tarahray
Copper Contributor
Apr 13, 2020

SharePoint Calendar Not Integrating Inside O365 Team for Guest

We have a Microsoft O365 Team that we share with a  client. We did "Open In SharePoint" from the O365 Team, and added a calendar app, so we should share  a visual with the client on new product launches. Then from inside the O365 Team, we did the + Website and did the URL to the SharePoint calendar. Everyone internally can see the calendar just fine but our client can't see it... which was the whole point of creating it. They get an error that says "companyname.sharepoint.com refused to connect." At the top, it says "If your site isn't loading correctly, click here" for which they get an identical error. Any ideas?

  • Kelly_Edinger's avatar
    Kelly_Edinger
    Bronze Contributor

    Hi tarahray - have you checked the permissions on the SharePoint calendar? It sounds like it may not be automatically sharing. Try sending a sharing link from the calendar itself and make sure the guest clicks the link to accept the share.

    • tarahray's avatar
      tarahray
      Copper Contributor

      Kelly_Edinger sorry I should have mentioned this in the original post... but the client can open it with the link in SharePoint... we were trying to consolidate the amount of clicks for them with tabs inside the O365 Team (one tab for a Form, one for PowerBI, and one for this calendar)… but the calendar won't work so they have to use the direct link to see it.

      • Kelly_Edinger's avatar
        Kelly_Edinger
        Bronze Contributor

        Hmm....tarahray - have they checked their firewall? do they get the same error on the desktop app and the broswser?

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