Forum Discussion
Renier-365Fanatic
Jul 25, 2022Brass Contributor
Shared Channel Search not working
Good day Techcommunity, It does seem like Search features on Shared Channels isn't working and that the SharePoint sites created aren't being indexed. We have noticed that you cannot find ...
- Jul 31, 2022
Would recommend
1.) Opening a bug on the feedback site here: Microsoft Teams · Community
2.) Raising a ticket to Microsoft referencing the bug
If you leave the ticket number here I will raise that to MS Teams Engineering via the access I have
Hope that answers your question
Best, Chris
Renier-365Fanatic
Aug 01, 2022Brass Contributor
ChrisHoardMVP Thanks for your reply and offering to help escalate this issue with the correct team at Microsoft.
Two Microsoft tickets were created as follows:
- Ticket nummer : 31626366 - Ticket was closed by SharePoint Support Team (they said its a Teams related issue and should create a new ticket for Teams support team)
- Was open for more than a month having calls almost daily with remote sessions and log collections.
- Ticket nummer : 32078897 - Newly created ticket for Microsoft Teams Technical support team.
I have also created an item as suggested by you on the feedback hub:
- https://feedbackportal.microsoft.com/feedback/idea/dc2fb452-8f11-ed11-a81b-6045bd7d68ae
Aug 01, 2022
Raised
Best of luck on getting a fix and hopefully they'll help to get this resolved. Thanks for bringing it to our attention and making Teams better.
Best, Chris
- Renier-365FanaticAug 03, 2022Brass ContributorThanks a million Christopher! You are my hero!