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- Jul 31, 2022
Would recommend
1.) Opening a bug on the feedback site here: Microsoft Teams · Community
2.) Raising a ticket to Microsoft referencing the bug
If you leave the ticket number here I will raise that to MS Teams Engineering via the access I have
Hope that answers your question
Best, Chris
Would recommend
1.) Opening a bug on the feedback site here: Microsoft Teams · Community
2.) Raising a ticket to Microsoft referencing the bug
If you leave the ticket number here I will raise that to MS Teams Engineering via the access I have
Hope that answers your question
Best, Chris
- Renier-365FanaticAug 01, 2022Brass Contributor
ChrisHoardMVP Thanks for your reply and offering to help escalate this issue with the correct team at Microsoft.
Two Microsoft tickets were created as follows:- Ticket nummer : 31626366 - Ticket was closed by SharePoint Support Team (they said its a Teams related issue and should create a new ticket for Teams support team)
- Was open for more than a month having calls almost daily with remote sessions and log collections.
- Ticket nummer : 32078897 - Newly created ticket for Microsoft Teams Technical support team.
I have also created an item as suggested by you on the feedback hub:
- https://feedbackportal.microsoft.com/feedback/idea/dc2fb452-8f11-ed11-a81b-6045bd7d68ae
- Aug 01, 2022
Raised
Best of luck on getting a fix and hopefully they'll help to get this resolved. Thanks for bringing it to our attention and making Teams better.
Best, Chris
- Renier-365FanaticAug 03, 2022Brass ContributorThanks a million Christopher! You are my hero!
- Ticket nummer : 31626366 - Ticket was closed by SharePoint Support Team (they said its a Teams related issue and should create a new ticket for Teams support team)