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Stefan_Burri's avatar
Stefan_Burri
Copper Contributor
Dec 07, 2021

Share Button on Teams Room missing

In our meeting room we use a collaboration bar (VC 210) from Yealink.

 

When I log in with the meeting room account, the share button is not displayed.

 

We have now received a test-login from Yealink with which we can see the share button.

Therefore the Yealink-Support-Team assume that there is a policy in our tenant that blocks this function.

 

What could be the reason for this?

 

Our Meeting Room:

(On Exchange Online)

Share Button is missing

 

Yealink-Meeting Room

Share-Button is available

 

 

Teams-Version: 1449/1.0.96.2021070803

 

microsoft teams
  • teamstothemoon's avatar
    teamstothemoon
    Copper Contributor
    Jan 21, 2022
    Hey Stefan, were you able to resolve this issue? We are seeing this on our Logitech systems as well. The share button is missing
  • Therese_Solimeno's avatar
    Therese_Solimeno
    Moderator
    Dec 13, 2021

    Hi Stefan_Burri  Is this issue still happening?  You may want to open a support case with the Microsoft tech support number you were given.  Or reach out to answers.microsoft.com, where authorized agents are available to troubleshoot issues until they are resolved.

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